Lead With Composure When Conflict Shows Up at Work
Download a practical de-escalation guide designed to help leaders stay calm, reduce tension, and navigate difficult workplace conversations with confidence.
CLIENTS & CONFERENCES
Trusted by organizations across Virginia and beyond
faculty women of color in the academy national conference at virginia tech
Meet Leigh Lyons
L.R. (Leigh) Lyons is a respected human resources leader, mediator, and consultant with decades of experience helping organizations navigate conflict with clarity and composure. Throughout her career, Leigh has worked across multiple state agencies and organizations, guiding leaders through complex workplace challenges where emotions run high and decisions matter.
Leigh’s work is grounded in the belief that effective leadership is not about avoiding conflict, but about responding to it with intention. She helps leaders recognize their own conflict tendencies, de-escalate tense situations, and foster workplace environments rooted in civility, trust, and accountability.
As the founder of Lyons HR Consulting, Leigh partners with leaders, HR professionals, and organizations seeking practical strategies to resolve conflict, strengthen employee engagement, and lead with confidence under pressure for better business outcomes. Her approach blends proven conflict resolution techniques with real-world experience, making her guidance both practical and deeply human.
Leigh's Mission
Leigh collaborates with business leaders to build a stronger employee relations framework that ensures equitable employment practices are in place for better employee engagement, workplace civility and a safe culture.
Leigh's Values
Respect
Every interaction begins with genuine regard for people and their perspectives. Leigh models respect as the foundation for trust and collaboration.
Authenticity
Leigh encourages leaders to show up as their true selves, creating environments where honesty and openness strengthen workplace culture.
Integrity
Leigh’s guidance is grounded in fairness and consistency. She believes solutions must be ethical, transparent, and sustainable.
Resilience
Challenges are inevitable, resilience is a choice. Leigh helps organizations adapt, recover, and thrive in the face of change.
Start with the
De-Escalation Guide
FREE RESOURCE!
Workplace conflict is inevitable, escalation doesn’t have to be. This practical guide is designed for leaders and professionals who want to stay grounded during difficult conversations, reduce tension, and respond with clarity instead of reaction.
Inside the De-Escalation Guide, Leigh shares proven techniques drawn from her work as a human resources leader and mediator. You’ll learn how to recognize early signs of escalation, regulate your response under pressure, and navigate challenging workplace interactions with confidence and composure.
Whether you’re managing employee concerns, addressing performance issues, or leading through organizational change, this guide offers tools you can begin using immediately.
Consulting Services
Leigh’s consulting services are designed to help leaders and organizations navigate conflict with clarity, fairness, and composure. Each engagement is grounded in proven conflict resolution strategies and tailored to the real-world challenges leaders face when emotions are high and decisions matter.
Whether supporting leadership development, addressing workplace disputes, or strengthening organizational culture, Leigh partners with clients to build skills that promote civility, accountability, and effective communication.
Leadership Consulting
Guidance for executives navigating culture, civility, and complex people challenges.
Mediation
Neutral, fair, and effective facilitation to resolve disputes and move teams forward.
Workplace Investigations
Objective, thorough assessments to address sensitive issues with integrity and clarity.
Team-Building Training
Customized sessions that improve collaboration, reduce friction, and build healthy norms.
